In this guide we’ll show you how to fix the issue of Spotify web player not working on chrome. Spotify is a music streaming app that lets you listen to thousands of songs, and there is both a free version and a paid subscription version, the latter of which is very inexpensive.
If you’ve been enjoying Spotify for some time now and you start to have problems, a lot of the solutions depend on the browser you are using. If you’re using Chrome to operate your Spotify app, those solutions are easier than you might think.
Spotify is user-friendly and provides access to thousands of songs in all genres. You can pick and choose which ones you wish to download, including whole albums, and if you get a subscription, you can listen to songs more than once at a time and in any order you like. Your library can be set up any way you want it to, and it is super-easy to find songs and albums and place them where you want them to be.
Since its design is so basic, users rarely have problems with Spotify, but if you’re using Chrome and you do start to have problems, below are a few things you can do to remedy the situation.
Spotify Web Player Not Working On Chrome? How To Fix
Clearing the Cache
Clearing the cache can eliminate a lot of the problems you’re having while using the Spotify app, and the first thing you need to do is go to the browser and look for three dots. This is where the Settings tab is, so click on that tab to begin. Next, you’ll see an option to “clear browsing cache,” and this is what you want to do. With this option, you can clear all of the cache data to get the Spotify web player operating correctly again.
If you cannot find the “clear cache” option in the regular Settings feature, you may have to go to Advanced Settings and find it there. In addition, other browsers such as Opera, Microsoft Edge, and Mozilla Firefox have options for clearing the cache, so this is a great option to start with when your Spotify app is giving you problems.
Enabling Protected Content
Sometimes, you will see an error message that says “playback of protected content is not enabled,” and this is especially common the first time you start using Chrome. You may even be using an older version of Chrome that doesn’t allow you to play protected content of any type. Fortunately, all you have to do is enable the content and the problem will be solved. Here is what to do at this point:
- In Chrome, open a new tab
- Go to Settings, then Content
- Scroll down to the “protected content” area and use the toggle button to enable this option
If you do this and you notice that the toggle is already in the “on” position for all of the options, change it to the “off” position for everything, then choose the “on” position just for the “enable protected content” option.
At this point, the Spotify web player should start to work properly once again.
Connecting to Another Device
If you’ve chosen to use the Spotify app on several devices – for example, on your PC, phone, and tablet – some problems can result. Just switching back and forth between the different devices can cause all types of problems, but once again, there are things you can do to make things better. These include the following:
- Load the Spotify app (web player) on your computer
- At the same time, install the web player on another device, for example, your phone
- Go to Settings, then Accessories, on the other device you’ve installed with Spotify
- At this point, try to switch between the two devices
In theory, being able to use Spotify on more than one device is easy and convenient, but on occasion this is simply not the way it works. Starting at the very beginning and installing Spotify on one device, then another one, should work if you take your time and do it correctly.
The Browser Might Be Your Problem
If nothing is working, the Chrome browser itself might be the problem. After you clear the cache, try using the web player on another browser, for example, Mozilla Firefox or any other. If you are already using some other browser such as Microsoft Edge or Mozilla Firefox, you can go ahead and try using the Chrome browser instead and see if that works.
If you love Chrome and don’t wish to desert it, you can go ahead and uninstall the version you’re currently using, then download the latest version to see if that takes care of the problem. It might not seem like the browser itself can make such a difference in how different apps work, but that isn’t the case. In fact, some apps will not even work with certain browsers, so the browser you’re using does make a difference.
A Few Other Tips and Suggestions
If none of the above tips have fixed the problem you’re having with your Spotify app on Chrome, here are a few other things you can try:
- Close both the Spotify web player and the Chrome browser
- Go to https://open.spotify.com/browser to get the system going again
You can also make sure you have the most-recent version of your Chrome browser. Once you get to Chrome, enter the following command: chrome://settings/help. If there is a latest update, you will see it under the “About Chrome” option on the screen. Then, all you have to do is download that version and you should be all set.
In addition, once you’ve cleared the cache, make sure you clear all of your cookies next. Sometimes, this goes a long way in helping your Spotify app start to work right again, regardless of the browser you’re using.
Fixing problems with your Spotify app when you use Chrome as your browser isn’t as difficult as you might think, and it all starts with trying to figure out why the computer is acting this way in the first place. Fortunately, there are plenty of websites that can help you get your Spotify app working properly again, and it’s simple and inexpensive on your part.